Shipping Policy

International Shipping

At VisionPro, we work with international logistics centers that ship products directly to the address provided at the time of purchase on our official website.

Delivery Times

  • Processing and dispatch: 1 to 3 business days after payment confirmation.

  • Estimated delivery: 5 to 12 business days (depending on the destination country and carrier).

Tracking
All orders include a tracking code, which will be sent via email so you can monitor the progress of your delivery.

Partial Shipments
For orders containing more than one pair of glasses, products may be shipped in separate packages, each with its own tracking number.

Possible Taxes
In rare cases, local customs authorities may apply additional duties or taxes. These costs are the sole responsibility of the customer.

Delivery Address
Please carefully review your shipping details before completing your purchase.
In cases of incorrect addresses or recipient absence, the package may be returned to the sender, and reshipping costs will be borne by the customer.

Customer Support
If you have questions or need assistance, our support team is available via email at visionpro@gmail.com.

👉 By completing a purchase on our website, the customer automatically accepts all the terms and conditions described above.